MSCExos

Privacy Policy

Effective date: June 1, 2026

This Privacy Policy describes how MSCExos ("we," "us," or "our") collects, uses, and protects information when you visit our websites, including mscexos.com and its subdomains (flow.mscexos.com, app.mscexos.com, and regenesis.mscexos.com), submit a form, or communicate with us, including by SMS text message.

Information we collect

Information you provide: name, email address, phone number, clinic or business name, and the contents of inquiries or forms you submit.
Account information if you create an account on app.mscexos.com.
Technical data: IP address, browser and device type, and usage data collected through cookies and similar technologies.

How we use your information

To respond to your inquiries and provide the products, services, and information you request.
To process and fulfill orders and manage your account.
To send you SMS text messages you have opted in to receive, such as inquiry follow-ups, account and order updates, and service notifications.
To improve and secure our websites and services.
To comply with legal and regulatory obligations.

SMS and text messaging

When you opt in to receive SMS messages from MSCExos, we collect your phone number and a record of your consent. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact info@mscexos.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How we share information

We do not sell your personal information. We may share information with service providers who help us operate our websites and deliver services, such as hosting, messaging, and payment providers, only as needed to perform those services and under confidentiality obligations. We may disclose information when required by law. As stated above, SMS opt-in and consent data are never shared with third parties.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to meet our legal obligations, after which it is deleted or anonymized.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by contacting info@mscexos.com. Depending on where you live, you may have additional rights under applicable privacy laws. You can unsubscribe from SMS messages at any time by replying STOP.

Health information

MSCExos distributes regenerative biologics to licensed medical professionals and clinics. Information on this site is provided for general and educational purposes and is not medical advice.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

Contact us

MSCExos
Email: info@mscexos.com
Website: mscexos.com